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Home » All about Japan, Doing Business in Japan, Japan, Japan business, Japanese Products

Toyota Does Right When They Do Wrong – Prius Recall

Submitted by Bill Belew on Monday, 5 June 2006No Comment

Toyota is planning to voluntarily recall about 2/3 of the Prius cars they have made.

Someone in Japan learned that when you turn the steeling wheel and drive real slow into a curb, it can break something in the steering mechanism. Trust me, you drive very slowly in Japan a lot, with the steering wheel turned all the way the left or right.

Usually, its bad business for a car company to do something like this. However, Toyota is sucking it up, making the changes on their own dime BEFORE a tired blows out, or a car rolls over and kills someone. By doing so, Toyota earns points for doing the fix.

That’s the way a quality company does business, I think.

What do you think?

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  • Christopher Cerezo said:

    I believe that a good car company fixes these mistakes, but before they send out their product to the public. Yes, Toyota is doing the “right” thing by recalling all the defective cars and paying out of their own pocket. But like I said, the “right” thing would have been to fix this problem in the first place. Now they got bad PR.

  • Anonymous said:

    Toyota did the right thing to recall the cars, that does earn them points for being civilized, but the fact that they released poor quality cars without fixing problems shows they’re just like the rest of the slimey car companies.

  • Julie Taylor said:

    Sorry, forgot to post my name with my comment. I really don’t like being called Anonymous ;-(

  • panasianbiz said:

    Nobody’s perfect, not even Toyota…but they have a giant lead on the rest of the car companies.

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