Doing business in Asia, Japan, China, Hong Kong, Taiwan, South Korea, and Russia.

With all the economic growth going on, who has time to answer the phone to address complaints?

Still, the Chinese consumer is complaining.

The top three:

1. Online computer games - "Hey! I lost my force field."

2. Telecom services - "Hello. Hello! HELLO!"

3. Mobile phone - "Can you hear me now?"

China complains most about online products - some 42% of complaints go towards online sales fraud, website ID info theft and online games.

The fastest growing problem is with fridges - complaints were up 114%.

Outstanding customer service went to LG, TCL, Haier, Fuji and Canon.

The boobies went to Philips, Carrefour, Shinco and Hitachi.

source