Toyota is planning to voluntarily recall about 2/3 of the Prius cars they have made.
Someone in Japan learned that when you turn the steeling wheel and drive real slow into a curb, it can break something in the steering mechanism. Trust me, you drive very slowly in Japan a lot, with the steering wheel turned all the way the left or right.
Usually, its bad business for a car company to do something like this. However, Toyota is sucking it up, making the changes on their own dime BEFORE a tired blows out, or a car rolls over and kills someone. By doing so, Toyota earns points for doing the fix.
That's the way a quality company does business, I think.
What do you think?
I believe that a good car company fixes these mistakes, but before they send out their product to the public. Yes, Toyota is doing the "right" thing by recalling all the defective cars and paying out of their own pocket. But like I said, the "right" thing would have been to fix this problem in the first place. Now they got bad PR.
Posted by: Christopher Cerezo | June 5, 2006 10:45 AM | Permalink to Comment